Privacy policy
Last updated: August 2026
This Privacy Policy describes how Easence, operated by ARTEKOY LLC, collects, uses, and shares personal information when you visit, use, or make a purchase from easence.co.
Information We Collect
Depending on how you interact with Easence, we may collect information such as:
- Name
- Billing address
- Shipping address
- Email address
- Payment and transaction information
- Order history
- IP address
- Browser and device information
- Website activity
- Shopping behavior
- Customer-support communications
- Marketing preferences
We may also collect information automatically through cookies, pixels, analytics technologies, and similar tools.
How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Provide shipping and tracking
- Communicate about your order
- Handle returns, replacements, and refunds
- Provide customer support
- Prevent fraud and misuse
- Improve our website, products, and services
- Measure website and advertising performance
- Personalize marketing
- Send promotional emails or other marketing where permitted
- Comply with legal obligations
Payments
Payments are processed through secure third-party payment providers available at checkout.
Easence does not directly store complete payment-card details.
The payment methods currently available to you will be displayed during checkout.
Shopify
Our online store is hosted using Shopify.
Shopify may process personal information necessary to operate the store, facilitate transactions, provide security, and deliver Shopify's services.
Shopify's handling of personal information is also governed by its own privacy practices.
Advertising and Analytics
We may use advertising and analytics services such as:
- Meta
- Shopify analytics
- Email marketing platforms
- Advertising pixels
- Cookie and conversion-tracking technologies
These services may collect information about how visitors interact with our website and advertisements.
This information may be used to measure advertising performance, understand customer behavior, and show more relevant advertising.
Cookies
Easence uses cookies and similar technologies to operate the website and improve your shopping experience.
Cookies may be used for:
- Essential website functionality
- Remembering preferences
- Shopping-cart functionality
- Analytics
- Fraud prevention
- Advertising
- Marketing attribution
Where required by applicable law, you may be presented with choices regarding non-essential cookies.
You can also control certain cookies through your browser settings.
Email Marketing
If you subscribe to Easence marketing communications, we may send you information about products, offers, promotions, and company updates.
You can unsubscribe at any time using the unsubscribe link contained in our marketing emails.
Transactional emails relating to your purchases may still be sent even if you unsubscribe from marketing.
Sharing Personal Information
We may share personal information with service providers that help us operate our business, including:
- Shopify
- Payment processors
- Fulfillment partners
- Shipping carriers
- Tracking providers
- Email and marketing providers
- Analytics providers
- Advertising platforms
- Fraud-prevention providers
- Customer-support providers
We may also disclose information where required by law or where reasonably necessary to protect our legal rights.
International Processing
Some of our service providers, fulfillment partners, or technical systems may operate outside your state or country.
As a result, personal information may be processed in jurisdictions different from the one in which you live.
Your Privacy Rights
Depending on where you live, applicable law may give you certain privacy rights, which can include the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion
- Obtain a copy of certain personal information
- Withdraw certain consent
- Opt out of certain targeted advertising
- Opt out of certain sale or sharing of personal information where applicable
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
Data Retention
We keep personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.
Children's Privacy
Easence is not intended for use by children.
We do not knowingly collect personal information from children in violation of applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal obligations.
The latest version will always be published on this page.
Contact
For questions about this Privacy Policy or your personal information:
ARTEKOY LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: support@easence.co
Website: easence.co